Privacy Policy

Effective June 13, 2026

Data we process

Vexide processes account information, authentication data, conversations, uploaded files, preferences, saved memories, usage records, and billing identifiers needed to provide the service.

How data is used

Data is used to operate accounts, provide AI features, remember approved preferences, prevent abuse, process subscriptions, improve reliability, and respond to support requests.

Payments

Payment details are handled by Stripe. Vexide stores Stripe customer and subscription identifiers, but does not store full card numbers.

Security and retention

Access controls, encryption, session expiration, and input validation are used to protect data. Records are retained while needed for the service, legal obligations, security, or account management.

Your choices

You can manage memories, sign out, cancel subscriptions, and request account-data assistance through Vexide support.

Contact

Privacy questions can be submitted through Help → Report a bug using the Privacy category.